FAQ
Will it arrive by February 14th?
+
We offer complimentary FedEx Ground shipping. To ensure delivery by Valentine's Day, we recommend ordering by February 7th. Expedited shipping options (2-Day and Overnight) are available at checkout for last-minute romantic gestures.
Is the packaging romantic?
+
Yes! The unboxing is part of the experience. Every order arrives in our signature pink jewelry box tied with a golden bow. It is iconic, beautiful, and requires no extra wrapping.
What is the most popular Valentine's gift?
+
The Heart Cutout Charm is our classic best-seller. For something more personalized, an Initial Charm (her initial or yours) or the "Love" Disk Charm are incredibly popular choices.
Can she exchange it if she wants a different style?
+
Yes. We offer a 30-day return and exchange policy on all non-engraved, full-priced items. If she prefers a different gold color or charm style, we make the exchange process simple and stress-free.