The Heart Cutout Charm is available in 14k Yellow Gold, White Gold, Pink Gold, or Sterling Silver. Lovingly crafted in New York, this beautiful heirloom-quality charm will be cherished and handed down for generations.
- Beautifully Gift Wrapped
- Size: 15.5mm x 13mm
- Made With Solid 14k Gold or Sterling Silver
- 30 Day Return and Exchange Policy
- Free Complimentary Shipping
- Handwritten Gift Note
Made With Precious Metals
We use only the finest and most alluring precious metals to craft all of our pieces. Every piece is made out of solid gold or solid sterling silver. We do not use any plating on any of our charms.
We use 14k gold for all of our pieces. A small HF hallmark can be found on our charms indicating that it comes from us.
Gift Wrapping
All purchases come beautifully gift wrapped in our signature pink jewel boxes adorned with a golden bow. The attention to detail in our packaging, from the gold metallic debossing, to the satin white lining, makes each and every gift a luxurious experience.
We also offer, for no additional fee, handwritten gift notes on golden embossed letterhead that will give your gift that extra sparkle.
Free Shipping
We offer free complimentary shipping on all orders placed online and in-store. We ensure that your order will be delivered quickly, safely and conveniently. We have fulfillment centers located throughout the United States to expedite the shipping process and reduce delivery times.
Our free shipping service is available in the continental United States, not including Alaska, Hawaii and Canada. If you are interested in international shipping there is an additional fee, but our concierge service will work with you to get you the best rates.
Your gift is our priority. To ensure your purchase arrives safely in your hands, we require a signature upon delivery. If you are unavailable to sign for your package, let us know and we will waive your signature for you at no additional fee.
Need it quicker? We also offer Overnight and 2nd Day shipping services on all purchases.
30 Day Return and Exchange Policy
Your satisfaction is of the utmost importance to us. We want you to have a memorable shopping experience. We offer a 30-day return and exchange policy if you are unhappy with your purchase for any reason.
We will assist you through the entire return and exchange process. Please call our concierge at our toll-free number or email us and we will promptly assist you.
Custom Engraving
Every piece of jewelry tells a story. Here at Helen Ficalora, we want to help tell your story with customized engravings. No matter the occasion, engravings are a beautiful way to personalize your piece. Whether it is a special date, location or a loved one's name, personalizing your piece will allow you to capture a moment for a lifetime.
With top-of-the-line equipment and professional artisans, we promise the same refined quality and precision with every engraving.
If you’d like to engrave a special character, picture or design please contact our concierge to assist you with your request.
Concierge Service
Along with high-quality jewelry, we believe in high-quality customer service. We understand that picking out the perfect piece can be challenging at times. We are here to assist you through the process so that it is an enjoyable and pleasant experience.
We have a team of friendly and knowledgeable jewelry specialists that are ready to assist you. Contact us today via phone 877.754.2676, email info@helenficalora.com or chat and we will make sure you are satisfied with your purchase.
Helen’s Boutiques
Let us charm you in our beautiful jewel box boutiques filled with dazzling crystal chandeliers, cherry wood floors, and our signature magenta walls. Located in elegant and quaint neighborhoods throughout the country, these gems are a must visit destination.
Soho | Beverly Hills | Bridgehampton | Dallas | Chicago | Palm Beach
If you would like to make an appointment at one of our boutiques call us at 877-754-2676
Helen’s Story
While running her families motel and raising her kids, Helen pursued her dream of jewelry making. She worked through the night, staying dedicated to her craft in order to create beautiful designs that would resonate with everyone.
After years and years of hard work, her passion would grow into the successful jewelry company it is today. What started at her kitchen table is now inspiring beauty, love, and peace around the world.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
