FAQ
Does Helen Ficalora use real solid gold?
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Yes, all our jewelry is made from solid 14k gold.
Are the diamonds real natural diamonds?
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Yes, we use real natural diamonds in our jewelry.
What are Helen Ficalora's most popular jewelry styles?
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Helen Ficalora's necklaces, charms, pendants, rings, earrings, bracelets, and chains are all popular.
What is the most popular charm?
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Our "A-Z" Alphabet Charms are our undisputed best-sellers. They allow you to personalize your necklace with your own initial, the initials of children, or a loved one. The "Mom" Disk Charm is also a top favorite for gifting.
Which chain goes best with these charms?
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The vast majority of our customers pair their charms with our Fine Cable Chain. It is delicate, sparkly, and classically beautiful. For a more durable or textured look, the Rolo Chain is our second most popular choice.
Which gold color is most popular?
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14k Yellow Gold is our classic, best-selling metal color. However, 14k Pink Gold (Rose Gold) has a dedicated following for its warm, romantic hue, and 14k White Gold is perfect for those who prefer a cool, modern silver tone.
Can I return a best-selling item?
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Yes. We offer a 30-day return and exchange policy on all full-priced, non-engraved items. If you buy a popular gift and they want to swap the chain length or charm style, we make it easy.