FAQ
How often do you release new jewelry?
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We release new designs throughout the year, often coinciding with seasons and major holidays like Mother's Day and Valentine's Day. Sign up for our newsletter to be the first to know about new drops.
Are new arrivals solid gold?
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Yes. Every single piece we launch is crafted from solid 14k gold (unless specified as Sterling Silver). We stay true to our commitment to quality, ensuring even our trendiest new pieces are heirloom quality.
Are these items limited edition?
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Some of our new arrivals, especially seasonal charms, may be produced in limited quantities. If you see a new piece you love, we recommend purchasing it early to ensure availability.
Do new charms fit my old chain?
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Yes! All our charms, new and old, feature our signature jump ring size (approx. 4mm-6mm) designed to slide easily onto any Helen Ficalora Fine Chain. They are fully compatible with your existing necklace.